At Westberg Containers and Cabins, we are committed to ensuring your satisfaction with our products and services. Please review our return and refund policy below for information on how to return items and receive refunds.

1. Return Policy

Eligibility:

• Returns are accepted within 15 days of delivery.
• To be eligible for a return, the item must be in its original condition, unused, and undamaged.

Non-Returnable Items:

• Custom orders and modified containers are non-returnable.
• Items purchased on clearance or final sale are not eligible for return.

Return Process:

1. Contact Us: To initiate a return, please contact our customer service team at info@westbergcontainersandcabins.com with your order number and reason for return.
2. Approval: Once your return request is approved, we will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return the item.
3. Shipping: You are responsible for return shipping costs. Please ensure the item is securely packaged to prevent damage during transit.
4. Inspection: Upon receipt, we will inspect the item to ensure it meets the return criteria.

2. Refund Policy

Eligibility:

• Refunds are issued for eligible returned items that meet our return policy criteria.

Refund Process:

1. Processing Time: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
2. Refund Issuance: Approved refunds will be processed within 21 business days of receiving the returned item.
3. Payment Method: Refunds will be credited to your original method of payment. Depending on your payment provider, it may take additional time for the refund to reflect in your account.

Non-Refundable Items:

• Custom orders and modified containers.
• Clearance or final sale items.

3. Exchanges

• We do not offer direct exchanges. If you need a different item, please return the original item and place a new order.

4. Damaged or Defective Items

• If you receive a damaged or defective item, please contact us within 7 days of delivery at info@westbergcontainersandcabins.com. We will arrange for a replacement or refund and cover the return shipping costs for defective items.

5. Contact Us

If you have any questions or need assistance with a return or refund, please contact our customer service team:

Email: info@westbergcontainersandcabins.com

Thank you for choosing Westberg Containers and Cabins. We appreciate your business and are here to ensure you have a positive experience with our products and services.