At Westberg Containers and Cabins, we strive to provide a seamless and efficient shipping experience for our customers. This Shipping Policy outlines the shipping process, delivery times, and other important details related to the shipment of your orders.
1. Shipping Times
Processing Time:
- Orders are processed within 1-3 business days after payment is confirmed. During peak times or for custom orders, processing may take longer. We will notify you of any delays.
Shipping Time:
- Standard shipping times are between 7-15 business days from the date of order processing. Delivery times may vary based on your location and the shipping method selected.
2. Shipping Rates
Shipping Costs:
- Shipping costs are calculated based on the size, weight, and destination of your order. The total shipping cost will be displayed at checkout.
Free Shipping:
- We offer free shipping on select items or promotions. Please check our website or contact our sales team for current free shipping offers.
3. Delivery Process
Delivery Method:
- We use reliable carriers to ensure your order arrives safely and on time. The carrier used will depend on the size and destination of your order.
Delivery Tracking:
- Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your shipment.
Delivery Confirmation:
- A signature may be required upon delivery to ensure your order is received in good condition.
4. Shipping Destinations
Domestic Shipping:
- We ship to all 50 states within the USA. Some remote areas may have longer delivery times.
International Shipping:
- At this time, we do not offer international shipping. Please contact us for special arrangements if needed.
5. Shipping Issues
Damaged or Lost Shipments:
- If your order arrives damaged or is lost in transit, please contact us immediately at info@westbergcontainersandcabins.com. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund.
Incorrect Address:
- It is the customer’s responsibility to provide accurate shipping information. If an order is returned due to an incorrect address, additional shipping charges may apply to resend the order.
6. Custom Orders
Lead Time:
- Custom orders may require additional processing and shipping time. We will provide an estimated delivery date when the order is placed.
Communication:
- We will keep you informed throughout the process of your custom order, from production to shipping.
7. Contact Us
If you have any questions or need further assistance with your order, please contact our customer service team:
Email: info@westbergcontainersandcabins.com
Thank you for choosing Westberg Containers and Cabins. We appreciate your business and are committed to ensuring a smooth and timely delivery of your orders.